Crowdfunding lessons from the story of a bullied bus monitor

Given that Innovocracy is headquartered in Rochester (NY), I watched with particular interest as a local story involving crowdfunding became an international sensation over the past week.  By now most of us are familiar with Karen Klein, a 68-year-old bus monitor who was mercilessly taunted by a group of middle schoolers on the last day of school.  One of the kids filmed the encounter and soon the appalling video had gone viral.  The video caused swift outrage, as well as an outpouring of sympathy and admiration for Klein.

A complete stranger in Canada by the name of Max Siderov decided to set up a crowdfunding campaign on Indiegogo.com to raise $5,000 so that Klein could go on a well-deserved vacation.  Within days hundreds of thousands of dollars in donations had come in, and by yesterday the total got up to a startling $661,000.

This story is of course about a lot more than crowdfunding, but that element of it is also remarkable and telling.  In particular, there seem to be at least three lessons relative to crowdfunding, and these would be worthwhile to keep in mind for those considering the submission of their projects to Innovocracy.

First, Klein’s story provides further confirmation, among many other indicators, that the breadth and magnitude of crowdfunding is expanding rapidly.  What began as a way to fund creative projects is now finding ever-wider applications in the realms of charity, social action, entrepreneurship and innovation.  Further, as more and more people utilize crowdfunding, the network effect will continue to grow, perhaps exponentially.  Over time it is likely that crowdfunding activity will be a central way in which many people will publicly and privately express who they are and what they care about.  This will greatly empower those individual contributors, and provide an unparalleled opportunity to those who can convince others of the merit of their ideas.

Second, while what happened to Klein was terrible, it was actually seeing what happened to Klein that really caused this news story and the resulting crowdfunding campaign to grow so large.  Of course few videos can achieve the raw emotional impact that the Karen Klein video has, but a well-presented video can make a huge impact on a crowdfunding campaign.  While there have been a number of articles recently arguing that every person should learn how to program a computer, an argument could be made that most people, and especially those seeking crowdfunding dollars, could also greatly benefit by learning to create well thought-out and poignant videos.  While the written description of your project is important, it will often be that video that really ends up swaying the decision, so effort on getting it done well is time well spent.

Third, Klein’s story also reinforces that what most often moves people to take action is a genuine emotional connection to the cause or goal behind the project.  Many of us really appreciate great science or new ideas, but we are passionate at a whole other level when it comes to doing something significant about the problems we most care about.  This is why we at Innovocracy continue to believe that projects in areas like healthcare, sustainability, poverty alleviation (via, for instance, extreme affordability) and early education are the kinds that will do best on our platform.  Further, this also means that the key to successfully using the Innovocracy platform will not only lie in explaining why your innovation is scientifically superior but in being able to clearly and compellingly explain why your project can make a dent in creating a better world.

From the way you express the problem you are trying to solve, to the video and text you use to describe your solution, you must remember that it is passion and not just science that will more often enable you to achieve your crowdfunding goal.

First Project Reaches 172% of Funding Goal

More than 50 contributors helped fund Developing a Toilet-Training Method Using a Moisture Pager for Children with Autism by Dr. McAleavey and Dr. Mruzek from the University of Rochester. They very much appreciate your support and Dr. Mruzek has asked us to share the following words.

Dr. McAleavey and I are most grateful to the sponsors of our research to develop an efficient and effective toilet training method for children with autism and other developmental disabilities. Their sponsorship reflects their belief in the value of supporting the well-being of families, the dignity of the individual, and the power of good science in developing innovations that improve quality of life. The sponsors have done their part; now, Dr. McAleavey and I will do ours.

Dr. McAleavey and Dr. Mruzek met with the Innovocracy Team this past Friday to help plan the next steps for the project. Specifically, we discussed the design of the study and the number of units to produce for it. We are also planning to meet with a local manufacturer to see if we might be able to further refine the prototype design and produce a larger number of test units than originally planned.

We look forward to keeping you posted on the progress of this project and hope to bring you more projects like this one in the future.

Crowdfunding News: June 18-24

Crowdfunding is a super hot topic right now so we’re going to highlight a few news items each week that we’ve found interesting. Because things are evolving almost daily with new concepts and sites appearing and pundits weighing in, this weekly column is not ‘state of the art’, it is closer to social anthropology, i.e. we’re engaged observers and participants watching an emerging phenomena:

Weighing In On The JOBS Act:

Here’s a pretty fishy take on using crowdfunding to fool NASDAQ into thinking you have a large enough shareholder base to be listed.

 Innovocracy News:

Light news this week as summer begins!

General Crowdfunding News:

A seemingly frivolous lawsuit has The Oatmeal creator raising defense funds on IndieGoGo (over $180,000) who, in turn get sued by the lawyer who brought the suit on tax questions. Confused yet? Going to see more stuff about the sales tax and deductability issues as this progresses, I’m sure.

 News For Project Owners

Marketing guru Seth Godin shares insights on why Kickstarter projects fail and succeed: Their tribes are not big enough. While Innovocracy is quite different, this advice is directly applicable to your Project.

 

Is My Project A Good Match For Innovocracy?


In earlier posts, we touched on the curation process Innovocracy employs, project crowdfunding in a university environment, and gave an example of how student entrepreneurs can use Innovocracy to raise funds to continue the build out of a functional prototype. In this post we build upon that background and directly address the question we are most often asked by researchers: is my project right for the Innovocracy platform?This question is an understandable one given the ubiquity and vagueness surrounding crowdfunding “success stories” we see daily in the news, which makes platforms like Innovocracy sound applicable to nearly any type of researcher’s project.

We look for projects that demonstrate an ability to improve the health and well being of a group of people or the planet. If a project aims to make advancements within healthcare, clean energy, sustainability, education, extreme affordability or similar areas and has an end-user application in sight, the innovator should strongly consider submitting their project to Innovocracy. Such examples include Developing a Toilet-Training Method Using a Moisture Pager for Children with Autism, Enabling Stroke Survivors, Amputees and Others with Use of Only One Arm to Cycle, and, in the near future, a technology used to capture and store energy from ocean waves.

Projects dominated by theory fall outside the scope of Innovocracy as it stands today. Needless to say, for epistemic reasons we appreciate interesting theorems, when a novel flavor of logic pops into existence and challenges the status quo, or when a set of hypotheses consistently return false experiment after experiment. Those and other forms of intellectual discovery are considered the core of academic discussion, so our current lack of attention for them here should not understate their importance.

In general, we try to remain cognizant of the fact that it often takes more than generating a proof or disproving a hypothesis to improve the health and well being of a group of people or the planet. As we continue to iterate with our launch partners, it will become easier and easier for researchers to raise a modest amount of money to explore an innovative concept through the development of a functional prototype.

Crowdfunding News: June 11-17, 2012

Crowdfunding is a super hot topic right now so we’re going to highlight a few news items each week that we’ve found interesting. Because things are evolving almost daily with new concepts and sites appearing and pundits weighing in, this weekly column is not ‘state of the art’, it is closer to social anthropology, i.e. we’re engaged observers and participants watching an emerging phenomena:

Weighing In On The JOBS Act:

The Economist takes a look at equity crowdfunding- a view from across the pond.

 Innovocracy News:

MonoMano, an Innovocracy-funded company, demonstrates their single handed control device enabling those with the use of only one arm to ride a recumbent bike.

General Crowdfunding News:

Crowdfunding or CommunityFunding, a white paper from yet another site trying to differentiate their model from the crowd. However, the community concept is pretty important- we tap into large communities centered around universities including students, alumni, parents, faculty and administration.

Clayton Christensen, author of The Innovator’s Dilemma on why he invested in crowdfunding site CircleUp. Their focus is equity investing in consumer and retail startups.

 News For Project Owners

Sir James Dyson on why failure is a desirable trait.

 

Why Innovocracy Became One of New York State’s Early Adopters of Benefit (B) Corporation Status

We have been asked a number of times why Innovocracy chose to become a Benefit Corporation (sometimes known as a B-corp), as opposed to operating as a traditional for-profit entity or as a non-profit.  Like for many organizations that have as its main mission an activity that could clearly be characterized as benefiting society, the decision of what legal form Innovocracy should take was a difficult one.  There are various considerable pros and cons to each type of legal entity.  But after New York State became the most recent jurisdiction on February 1, 2012 to allow entities to form as B-corps, we ultimately decided to become an early adopter of this potentially transformative hybrid model.

A B-corp largely operates as a for-profit entity, in that it is able seek profitability and pays full taxes in relation to those profits, the same as would a for-profit.  Importantly, the ability to make and distribute profits also means that B-corps are able to have investors.  In many cases this is crucial and was one of the main factors in Innovocracy’s decision.  While the non-profit model is best for some types of endeavors, what Innovocracy is doing in utilizing crowdfunding to support university-based innovation takes considerable and often rapid deployments of investment.  This is needed to hire enough qualified personnel to work with the universities and innovator teams and to make sure our website and platform provide a truly great user experience for all involved.  There are of course many generous people and organizations out there that would have contributed to a non-profit version of Innovocracy, but these charitable funding streams are generally smaller and it is hard to control the timing of when they are given.  For instance, the process of applying to foundations and similar organizations for funding often takes many months of effort and waiting.  Plus, we did not want to take charitable dollars that could instead be going to other entities and causes that are only able to operate within the realm of charitable activity, when in reality Innovocracy could also operate by seeking investment dollars.

While a B-corp operates in many ways like a traditional for-profit, it also operates with one very considerable constraint in that it must pledge to operate in a manner beneficial to society (the benefit provided must be a “general benefit” that reflects the company’s activities as a whole, though companies can additionally designate “specific benefits” that they will achieve).  Very importantly, B-corps must also regularly be measured against a third-party standard to determine whether they are meeting their pledges, and the results of that determination are distributed to shareholders and otherwise made known in order to promote transparency around each B-corp’s beneficial activities.

Another main difference between B-corps and for-profits is that a B-corp can take into consideration how its actions affect its benefit-related goals and do not have to make decisions purely to maximize profit.  Directors and officers at traditional for-profits generally do not have this flexibility, as they have a fiduciary duty to maximize investor returns, and can even be sued and held financially liable if they fail to do so by taking into account some non-financial consideration.

When we weighed all of these factors, we decided the most appropriate path for Innovocracy was as a B-corp.  This allows us to raise investment dollars, so that our technology can be quickly iterated over time and so that we have enough great personnel to work closely with our university partners.  This framework also reminds us each day that what we are doing is not just a vehicle for profit and that our decision making can and should reflect the long term benefits we are trying to achieve rather than short-term thinking about financial returns.  It further makes everyone at Innovocracy keenly aware that we will regularly need to prove to our various stakeholders that we are operating to provide a benefit to society.

Over the coming years, we hope to provide a lot of value to society by enabling many amazing technologies to benefit the general population.  We also hope that many new companies will spring up as a result of our efforts, and we are already seeing this becoming the case.  Along the way we plan to make some investors that risked their hard-earned capital on our dream happy as well.  The B-corp status enables all of that and more, and we are happy to be among the small but growing group of companies that are using this new organizational vehicle to, as the saying goes, do both good and well.

Clayton Christensen on Crowdfunding

“I would say that for now the areas where it has the most opportunity to disrupt is by taking root in these underserved areas that traditional financiers have traditionally found unattractive.  This is a classic entry point for disruption – expand participation in the market by lowering cost at the low end of the market, where incumbents don’t see profit opportunities. Later, as the platforms gain scale, then they may start to add scope, or may start to add later-stage funding opportunities.  That’s likely where all of this goes next.”

- Clayton Christensen (The Innovator’s Dilemma and others) from an interview in CNNMoney

Crowdfunding News: June 4-10 2012

Crowdfunding is a super hot topic right now so we’re going to highlight a few news items each week that we’ve found interesting. Because things are evolving almost daily with new concepts and sites appearing and pundits weighing in, this weekly column is not ‘state of the art’, it is closer to social anthropology, i.e. we’re engaged observers and participants watching an emerging phenomena:

Weighing In On The JOBS Act:

Forbes Investment Guide on what you need to know about the forthcoming crowdfunding investment model, with details of what investors and companies can expected. From the piece, our Quote Of The Week:

“The target audience is likely to be unsophisticated,” says Stephen Goodman, an attorney with Pryor Cashman LLP in New York. “We already know the SEC has been extremely skeptical of this [crowdfunding] process.”

 Innovocracy News:

Some local Rochester coverage of our first successful crowdfunding project.

General Crowdfunding News:

Indiegogo, one of the first big movers in crowdfunding has raised $15 million in VC money. Wonder what they will do with it?

 New Crowdfunding Models:

In Spain, a group of irate citizens are using crowdfunding to raise funds to sue Bankia, a recently bailed out bank. Crowdfunding for (perceived) social injustice?

Unglue.it is a crowdfunding platform designed to pay authors to release their books under a Creative Commons license. This license allows unlimited distribution and sharing of the books while compensating the creator with a one time payment from donors.

 

Project Curation on Innovocracy

Successful crowdfunding sites have demonstrated that curation is a critical component for building a well-functioning platform.  When you look up the term curator on Wikipedia, you find a fairly well functioning definition for how we at Innovocracy think of curation.

“A curator (from Latin: curare meaning “take care”) is a manager or overseer. Traditionally, a curator or keeper of a cultural heritage institution (e.g., gallery, museum, library or archive) is a content specialist responsible for an institution’s collections and involved with the interpretation of heritage material. The object of a traditional curator’s concern necessarily involves tangible objects of some sort, whether it be inter alia artwork, collectibles, historic items or scientific collections. More recently, new kinds of curators are emerging: curators of digital data objects and biocurators.”

Of course, each crowdfunding platform needs to carefully consider what objectives they are trying to achieve through the process of curation.  At the primary level, we are striving to make sure that listed projects reflect well on both our university partners as well as on the innovators themselves.   Secondarily, we are trying to select those projects where targeted funds can help make a significant difference for moving the innovation closer to solving a real world challenge.  Finally, we are particularly intrigued by projects that speak to some greater societal benefit such as helping individuals with medical conditions, improving the usage of our natural resources or other broader mission.

In working with Innovators, we have come to realize that we can add value to the proposed project during the curation process.  Fairly frequently, we can help provide insights into the types of experiments or prototypes which would help move the project forward.  Also, we can help the Innovator think through how best to pursue various media and outreach opportunities.  For example, our recent Autism and Stroke related projects have been successfully covered in a broad variety of regional news outlets as a result of targeted outreach by the Innovators.

How Do Innovocracy Projects Become Businesses?

One of our goals in starting Innovocracy is to see successful projects develop into revenue-generating businesses that benefit both the inventors and the institutions that helped them innovate. While it is much too early in our evolution to see how this will unfold, considering your options should the opportunity arise is important. We hope to provide support for this next stage in energizing innovation in higher ed.

Company Vs. License

There are basically two scenarios for successful commercialization of your product or targeted research. Start a company or license the IP to someone else. Even early in the process, having an idea which you prefer can change the way you do things. If you are developing for a complex industry with large markets like pharma and most medical devices you are probably looking at licensing because of extensive capital requirements and long time frames to get to market. It takes deep pockets and infrastructure very different than a start-up to support these kinds of products.

If you serve a niche market that can be profitable or you have a product like software that can be developed and distributed with lightweight resources, then you might consider a start-up. Affordable scalability and an easily reachable market are the criteria in this example. It costs a lot of money and time to reach a big market. A niche is much easier to bootstrap on a marketing level. Scalability at the early stage really means digital. If you’re designing chips that require fabs, that’s not scalable for a start-up. License. An app? Scale to the moon for practically nothing, if you can reach a receptive market.

The Power of Traction

Fortunately, if you have successfully funded via Innovocracy you have proven, in a small way, that there may be a market that you can reach with limited resources. And you have begun to acquire ‘traction’, that all important indicator that there is an interested market. This, in turn, can help you raise capital to start a business.

On the licensing side, multiple patents and other IP help with traction. If you used your Innovocracy funding to do a proof of concept, then you may be headed for a license. Use your funding story to flush out possible partners.

Ask Yourself: Am I A Manager?

Finally, ask yourself if you really want to manage a company? It’s very different than working in a lab. If the answer is yes, you probably need an operationally-inclined business partner. If not, work with your tech transfer people to find a licensing partner.